Bose SoundDock SOUNDDOCKTM DIGITAL MUSIC SYSTEM Operations Instructions download pdf (Page 10)

EXPERIENCE THE SOUND

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Customer Service

For questions about the SoundDock digital music system, contact your local Bose dealer. To contact

Bose directly, see the address list included in the carton.

Warranty

Your SoundDock digital music system is covered by a transferable limited warranty. See your product 

registration card for details.

Please be sure to fill out the information section on the card and mail it to Bose. Or, to register online,

select Product Registration at the bottom of the Customer Service page of our website:

www.bose.com

Technical Information

Power rating System size and weight

100-240V

50-60Hz, 1.5A-0.8A, 64-77VA 6.65"H x 11.91"W x 6.48"D 

(16.89 cm x 30.26 cm x 16.47 cm)

4.56 lb (2.1 kg)

No sound after quickly

undocking or docking 

your iPod

• Remove your iPod from the dock, wait 5 seconds, and return it to the dock.

• Unplug the power cable for 1 minute, then plug it back in. This resets the 

system.

Your iPod does 

not respond to the 

SoundDock

remote 

control buttons shown:

• Remove your iPod from the dock, wait briefly, then reseat it. You may need to do

this a few times.

• Try the remote from a different location. If it works there, strong lighting or other

room conditions may be causing the problem.

• Make sure nothing blocks the infrared (IR) signal path from the remote to your

SoundDock system. Wipe off the small lens on the front end of the remote.

• Check the remote control battery to make sure the + side is up as shown 

in Figure 7 on page 8.

• Replace the remote control battery.

• Make sure your iPod is running compatible software 

(refer to “To check for iPod compatibility” on page 6).

Your SoundDock system

does not respond to its

remote commands or to

the + and – volume buttons

on the front of the system

• Unplug the power cable for 1 minute, then plug it back in. This resets the 

system.

•Contact Bose

Customer Service about the problem.

Problem What to do

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Bose SoundDock SOUNDDOCKTM DIGITAL MUSIC SYSTEM Operations Instructions Page 10

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