FreeSpace® E4 Series II Business Music SystemOWNER’S GUIDE
10 of 80SäkerhetsinformationVarningsmarkeringar på produktenDe här varningsmarkeringarna finns på produktens baksida.Blixten med pilhuvudssymbolen i e
11 of 80Contents1.0 E4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131.1 The Bose® FreeSpace® E4 Series II business music s
12 of 80Contents8.4 Common problems . . . . . . . . . . . . . . . . . . . . . . 688.4.1 Communications port error . . . . . . . . . . . 688.4.2 N
13 of 801.0 E4 Introduction1.1 The Bose® FreeSpace® E4 Series II business music systemThe Bose FreeSpace E4 Series II system is an integrated four-cha
14 of 801.0 E4 Introduction1.3 FreeSpace Installer™ softwareBose® FreeSpace Installer software is included with every E4 sys-tem. The Installer softwa
15 of 802.0 Designing with the E4 System2.1 IntroductionThis section describes the basic steps for designing an E4 sys-tem and includes an example. It
16 of 802.0 Designing with the E4 SystemThe following are examples of correct and incorrect sensing microphone placements:Installer’s Note: In applica
17 of 802.0 Designing with the E4 SystemWhen mounting sensing microphones, always maintain a dis-tance of 6 feet (1.8 m) minimum between the microphon
18 of 802.0 Designing with the E4 System2.2.3 Step 3 – Determine volume control requirementsDecide which areas will have volume controls. Create a con
19 of 802.0 Designing with the E4 System2.2.5 Step 5 – Determine the E4 requirementsOnce you have identified the areas that use Auto Volume and unique
2 of 80DECLARATION OF CONFORMITYWe, the offerer: Bose CorporationThe MountainFramingham, MA 01701-9168 USAacknowledge our sole responsibility, that th
20 of 802.0 Designing with the E4 System2.3 Auto Volume layout examplesLarge, open retail space with single music sourceFreeSpace® Acoustimass moduleM
21 of 802.0 Designing with the E4 SystemHair salon (Small space with specific noise)FreeSpace® 3 systemSensing microphone
22 of 802.0 Designing with the E4 SystemHotel lobby22 ft(6.7 m)40 ft(12.2 m)Model 16 (flush mounted)Sensing microphone
23 of 803.0 E4 Hardware Description3.1 Front panel3.1.1 ControlsSTANDBY – The STANDBY button switches the unit between standby and active. The color o
24 of 803.0 E4 Hardware Description3.2 Rear panel3.2.1 System controlsSENSE MICROPHONES – Input connectors for sensing microphones used with the Auto
25 of 804.0 Hardware Installation4.1 IntroductionThis section provides instructions for installing the FreeSpace® E4 system hardware on a tabletop or
26 of 804.0 Hardware Installation4.5 Rack mounting the E4 unitRequired accessory: FreeSpace® E4 System Rack Mount Kit (PC029858)The E4 unit requires t
27 of 804.0 Hardware Installation4.6 Installing accessories4.6.1 Sensing microphonesRequired accessory:FreeSpace® E4 System Auto Volume Mic Kit [PC029
28 of 804.0 Hardware InstallationKeypad schematic:Recommended cable lengths:User interface wiring: Installer’s Note: Use only standard ethernet (Cat 5
29 of 804.0 Hardware Installation4.7 System wiringInstaller’s Note: Disconnect the E4 unit from the AC (mains) power before making any input/output co
3 of 80Safety InformationCaution marks on the productThese CAUTION marks are located on the back of the product.The lightning flash with arrowhead sym
30 of 804.0 Hardware Installation4.7.5 LINE 1/LINE 2 source inputAudio sources can be connected to the LINE 1 and LINE 2 inputs using one of the follo
31 of 804.0 Hardware Installation4.7.7 PAGE/MIC/LINE 4 source inputA microphone or an audio source can be connected to the PAGE/MIC/LINE 4 input using
32 of 804.0 Hardware Installation4.7.9 Amplifier ZONE OUT outputsSpeaker systems in up to four zones can be connected to the ZONE OUT amplifier output
33 of 804.0 Hardware Installation4.7.11 ZONE 4 LINE OUT outputThe ZONE 4 LINE OUT jack provides a line-level output that duplicates the program materi
34 of 805.0 Using FreeSpace® Installer™ Software5.1 Installing the softwareInsert the FreeSpace® Installer™ software CD into the CD tray of your lapto
35 of 805.0 Using FreeSpace® Installer™ Software3. Launch the FreeSpace® Installer™ software.The Installer software splash screen will appear on your
36 of 805.0 Using FreeSpace® Installer™ Software5.2.1 No hardware detectedIf after launching the Installer™ software a hardware device is not found, t
37 of 805.0 Using FreeSpace® Installer™ Software5.3 The Installer™ software user interfaceThe following describes the software user interface.Tool box
38 of 805.0 Using FreeSpace® Installer™ SoftwareTool boxMode buttonsWindow sizing toolsSystem overview pane – After connecting your PC to a system, th
39 of 805.0 Using FreeSpace® Installer™ Software5.4 Set Up Hardware modeUsing the Set Up Hardware mode, you can create new system configurations. The
4 of 80SikkerhedsoplysningerAdvarselsmærkater på produktetDisse mærkater er placeret på produktets bagside.Symbolet med et lyn med pilespids i en lige
40 of 805.0 Using FreeSpace® Installer™ Software5.5 Set Up Schedule modeThe Set Up Schedule mode allows you to automate a system by creating up to 64
41 of 805.0 Using FreeSpace® Installer™ Software5.5.1 Setting the clockThe date and time of the hardware clock is initially set in Eastern Standard Ti
42 of 805.0 Using FreeSpace® Installer™ SoftwareAdds a zone Source Change eventThis event allows you to change the source at a specified time on selec
43 of 805.0 Using FreeSpace® Installer™ Software5.6 Service Hardware modeThe Service Hardware mode provides a list of any system errors that have occu
44 of 806.0 E4 System Setup6.1 IntroductionThis section provides instructions on setting up an installed E4 system. To set up an E4 system you need a
45 of 806.0 E4 System Setup6.3 System setup procedureThe first time you turn on an E4 system it loads its factory (default) configuration settings. Th
46 of 806.0 E4 System Setup2. Set the minimum output gain.This sets the desired minimum volume within a zone. Play a source that will be used in the z
47 of 806.0 E4 System SetupProgrammer’s Note: If you are using the E4 system to drive speakers that are not Bose® products, choose the No EQ setting o
48 of 806.0 E4 System SetupInput gain setup sequence1. Set Opti-source® to Off. This allows you make the initial gain setting.2. Select the source Typ
49 of 806.0 E4 System Setup6.3.4 Source assignIn the Source Assign control, you can choose which system sources will be available in each zone. The So
5 of 80SicherheitshinweiseWarnzeichen befinden sich auf demþGerätDiese Warnzeichen befinden sich auf der Rückseite des Geräts.Das Blitzsymbol mit Pfei
50 of 806.0 E4 System SetupTo set up paging in a zoneIn order to use paging in a zone, first you must assign the PAGE source to the zone. Then select
51 of 806.0 E4 System SetupPage setup with Opti-voice® off1. Set Opti-voice to Off in the Page Setup control panel. This enables the Ducking Depth and
52 of 806.0 E4 System SetupPaging operationWhen a page signal is triggered, the music signal is ramped down according to the ducking time. The ducking
53 of 806.0 E4 System Setup6.3.8 Dynamic EQThe Dynamic EQ control panel provides an on/off control to enable/disable Dynamic Equalization in the curre
54 of 806.0 E4 System SetupIMPORTANT: Before you calibrate Auto Volume• Make sure that the system hardware installation is complete and that all compo
55 of 806.0 E4 System Setup5. Click Continue. Your Auto Volume Tracking settings are con-firmed. If the tracking settings are not correct, click the C
56 of 806.0 E4 System Setup8. Click Continue to begin the source calibration process.The source calibration process takes about three minutes per sour
57 of 806.0 E4 System SetupProgrammer’s Note: If this process fails, a dialog similar to the following will appear. Check the sensing microphone insta
58 of 806.0 E4 System SetupWhen to repeat the Auto Volume calibrationYou will need to repeat the Auto Volume process if:• You reset a calibrated zone.
59 of 807.0 User Interface Operation7.1 Enabling keypad operationUser interface keys for assigned sources are enabled only after flashing the hardware
6 of 80Información de seguridadIndicaciones de precaución del pro-ductoLas indicaciones de PRECACUCIÓN siguientes están ubicadas en la parte trasera d
60 of 807.0 User Interface Operation7.4 Auto Volume user interface operationThe Auto Volume user interface provides source selection, vol-ume up/down,
61 of 807.0 User Interface Operation7.5 Multi-zone paging user interface operationThe Multi-zone paging user interface provides keys to select sin-gle
62 of 808.0 E4 System Troubleshooting8.1 IntroductionThis section provides troubleshooting guidelines to use for solv-ing any problems you may encount
63 of 808.0 E4 System Troubleshooting8.2.3 Amplifier faultThe AMP OUTPUT LEDs work in pairs (1 and 2, 3 and 4) and indi-cate the operating status of t
64 of 808.0 E4 System Troubleshooting8.2.4 Input clippingIf clipping is occurring at the input of an amplifier channel, the source LED will blink red.
65 of 808.0 E4 System Troubleshooting8.3 FreeSpace® E4 system Error LogThe FreeSpace E4 system Error Log is displayed when the Installer™ software is
66 of 808.0 E4 System Troubleshooting8.3.4 Amplifier alarmsEach amplifier section monitors its own operation and perfor-mance. If a fault condition oc
67 of 808.0 E4 System TroubleshootingA number of fault conditions can be displayed in the Input Status section:DC Sense Fault: A power supply fuse, ou
68 of 808.0 E4 System Troubleshooting8.4 Common problems8.4.1 Communications port errorWhen you receive the communications port error dialog, the Free
69 of 808.0 E4 System Troubleshooting8.4.3 User interface keypads do not operate correctly• Check wiring of RJ-45 connectors.• Check for breaks/shorts
7 of 80Informations de sécuritéMarquage de sécurité du produitCes marquages de SÉCURITÉ se trouvent à l'arrière du produit.Le symbole représentan
70 of 808.0 E4 System Troubleshooting8.4.5 Auto Volume does not calibrateAuto Volume calibration may fail if the process cannot obtain an adequate sou
71 of 808.0 E4 System TroubleshootingTo find the temporary file directory…For Windows 2000, or Windows XP:1. Right-click My Computer on the Windows de
72 of 809.0 Restoring E4 Microcontroller CodeThe microcontroller code residing in the E4 system hardware can be restored using the Installer™ software
73 of 809.0 Restoring E-4 Microcontroller CodeThe firmware upgrade runs automatically and will notify you when it is complete.Once the upgrade is comp
77 of 78Bose® Product Sales ConditionsLimited Warranty PolicyandConditions of SaleBose CorporationThe Mountain Framingham, MA 01701What is covered:All
©2004 Bose Corporation, The Mountain,Framingham, MA 01701-9168 USA279145 AM Rev.00 CCM-00092278
8 of 80Informazioni sulla sicurezzaSegnali di avvertimento sul prodottoQuesti segnali di ATTENZIONE sono presenti sul retro del pro-dotto.Il simbolo d
9 of 80VeiligheidsinformatieWaarschuwingen op het productDeze WAARSCHUWINGEN bevinden zich op de achterkant van het product.De bliksemschicht met een
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