Bose SoundTrue User's Guide download pdf (Page 9)

Using the headphones

English - 9

Troubleshooting

)FYOUEXPERIENCEANYTROUBLEUSINGYOURHEADPHONESTRYTHEFOLLOWING

TROUBLESHOOTINGINSTRUCTIONS)FYOUSTILLNEEDHELPCONTACT"OSE#USTOMER3ERVICE

Problem What to do

.OAUDIOORAUDIOINONEEARCUP

ONLY

s -AKESUREBOTHENDSOFTHEAUDIOCABLE

ARElRMLYCONNECTED

s 4RYANOTHERAUDIODEVICE

$ISTORTEDBASS s -AKESUREBOTHEARCUSHIONSARElRMLY

SECURED

-ISSHAPEDCUSHION s 4HEHIGHDENSITYEARCUPFOAMWILL

REGAINITSSHAPEAFTERAFEWMINUTESINA

NEUTRALPOSITION

-ICROPHONEISNOTPICKINGUPSOUND s -AKESURETHATTHEHEADPHONEPLUGIS

SECURELYCONNECTEDTOTHEHEADPHONE

JACK

s -AKESURETHEMICROPHONEISNOTBEING

BLOCKEDORCOVERED

The microphone is located on the back of

the Answer/End button. (You may notice

the small opening for the microphone.)

0HONENOTRESPONDINGTOBUTTON

PRESSES

s -AKESURETHATTHEHEADPHONEPLUGIS

SECURELYCONNECTEDTOTHEHEADPHONE

JACK

s &ORMULTIPRESSFUNCTIONS6ARYSPEEDOF

PRESSES

I0HONEI0ODORI0ADNOT

RESPONDINGTOREMOTE

s &ULLCONTROLSMAYNOTBEAVAILABLEFOR

SOMEI0HONEI0ODORI0ADMODELS

Cleaning the headphones

4HEHEADPHONESDONOTREQUIRESCHEDULEDCLEANING3HOULDCLEANINGBENECESSARY

SIMPLYWIPETHEOUTSIDESURFACESWITHASOFTCLOTH"ESURETHEEARCUPPORTSARE

KEPTCLEARANDTHATNOMOISTUREISALLOWEDTOGETINSIDETHEEARCUP

Replacement parts and accessories

!CCESSORIESORREPLACEMENTPARTSCANBEORDEREDTHROUGH"OSE#USTOMER3ERVICE

ATHTTPGLOBAL"OSECOM

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Bose SoundTrue User's Guide Page 9