Bose Aviation Headset X Technical Information download pdf (Page 34)

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TROUBLESHOOTING

Bluetooth

wireless technology

Auto off

Problem What to do

Cannot hear

communications

while listening to

audio from AUX

input or AUX input

does not mute with

incoming

communications.

• Check headset prioritization settings. Refer to “Multifunction/

Audio priority switch” on page 18.

• Make sure all connections are secure (headset to intercom, AUX

input to headset).

• Communications audio is not present unless the headset is

connected to an intercom system.

Problem What to do

No audio to the

headset while on a

call.

• Check to make sure the headset and phone are paired, the multi-

function switch is in the top or middle position, and the devices

are communicating with each other.

• Make sure the phone and headset are in range of the Bluetooth

wireless technology (no more than 30 feet from each other).

• Make sure the volume of the Bluetooth wireless technology is

turned up on the control module.

Note: On initial start-up, a 20-second delay may occur before audio

can be heard.

The headset is not

pairing with my

phone.

• Turn the headset off, then on again.

• Follow your phone instructions to remove all devices previously

paired with your phone.

• Repeat the steps for pairing the headset with your phone. Refer

to “Pairing the headset with your phone” on page 19.

I cannot answer/end

a call.

• Make sure your phone is properly paired and connected to the

headset. Refer to “Making and answering calls” on page 22.

The headset does

not reconnect to

my phone when I

turn it on.

• Make sure the phone has Bluetooth wireless technology enabled.

• Turn the multifunction switch on to the top or middle positions.

•Press the Bluetooth function button.

Problem What to do

Headset does not

shut off

automatically.

• In the battery compartment, make sure Switch #1 is set to ON

(default).

• Refer to “The operation switches” on page 9 for details on Auto

Off functionality.

• It may take up to nine (9) minutes for the headset to shut off

when not in use immediately after initial power up.

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Bose Aviation Headset X Technical Information Page 34

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