Bose Portable SoundDock Operations Instructions Page 11

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9
SOUNDDOCK
®
PORTABLE DIGITAL MUSIC SYSTEM
TAB 5TAB 4TAB 6TAB 8TAB 7English TAB 3TAB 2
Troubleshooting
Problem What to do
Your iPod/iPhone
does not dock
properly
Remove your iPod/iPhone from the dock and check for obstructions on the connectors in the dock and on your
iPod/iPhone. Then reseat it in the dock.
The dock does not
open or close
properly
Use a soft, dry cloth to wipe the outside of the dock, whether it is open or closed.
Blow around the edges of the dock to remove any dirt or debris from the crevices.
No sound Increase the volume setting for the system.
Make sure the SoundDock
®
Portable is charged or the system is plugged in, your iPod/iPhone is turned on, and a
music track is selected and playing.
Remove your iPod/iPhone from the dock, wait five seconds, then firmly reseat it. You may need to do this a few
times.
With another sound device, be sure your iPod/iPhone is removed from the dock and the second device is properly
connected, turned on with the volume turned up, and set to play.
If the other sound device is connected and playing, press any button on the remote control to activate the system.
Unplug the SoundDock Portable system and remove the battery from the back of the system to completely shut
off any power to it. Then reattach the battery and plug the system in again.
Make sure you have the latest version of software on your iPod/iPhone.
SoundDock Portable.book Page 9 Monday, October 12, 2009 1:26 PM
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