Bose ControlSpace AMS-8 User's Guide download pdf (Page 15)

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5. Troubleshooting

No paging/dingdong from

user software

Check cabling between PC-soundcard, microphone and system rack.

Check the volume settings of the PC-soundcard

No control/

communication from

CS-WC/CS-PP:

- CS-WC displays:

‘Check connections’ >

- CS-PP: Talk-LED blinks

between red and green >

Check the cabling between CS-WC/CS-PP and the system rack.

In the room settings menu of the system rack, the status of the wall

controller is shown. If it shows ‘WC-‘, then there is no communication

to the specific wall controller. ‘Check-connections’ indicates a failure

in the communication (cable) to the Wall Controllers. A red to green

blinking Talk-LED indicates a failure in the communication (cable)

to the paging panel

No communication/control

between PC and AMS-8

system rack when using

the Privileged User

Software

Check the RS232 cable between Computer and AMS-8 system rack.

Reduce the length of the cable (10m max.). If a PC-Kit is used:

Restart the software. Check the LAN connection between computer

and the AMS-8 system rack. If the connection is ok and after restart

messages like “No System Rack Found” are still being displayed,

please contact your Bose Professional Systems dealer

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Bose ControlSpace AMS-8 User's Guide Page 15