FreeSpace® 4400 Business Music SystemOWNER’S GUIDE
7 of 662.0 Designing with the FreeSpace® 4400 System2.2.3 Step 3 – Determine volume control requirementsDecide which areas will have volume controls.
8 of 662.0 Designing with the FreeSpace® 4400 System2.2.5 Step 5 – Determine the FreeSpace® 4400 requirementsOnce you have identified the areas that u
9 of 662.0 Designing with the FreeSpace® 4400 System2.3 Auto Volume layout examplesLarge, open retail space with single music sourceFreeSpace® Acousti
10 of 662.0 Designing with the FreeSpace® 4400 SystemHair salon (Small space with specific noise)FreeSpace® 3 systemSensing microphone
11 of 662.0 Designing with the FreeSpace® 4400 SystemHotel lobby22 ft(6.7 m)40 ft(12.2 m)Model 16 (flush mounted)Sensing microphone
12 of 663.0 FreeSpace® 4400 Hardware Description3.1 Front panel3.1.1 ControlsSTANDBY – The STANDBY button switches the unit between standby and active
13 of 663.0 Freespace® 4400 Hardware Description3.2 Rear panel3.2.1 System controlsSENSE MICROPHONES – Input connectors for sensing microphones used w
14 of 664.0 Hardware Installation4.1 IntroductionThis section provides instructions for installing the FreeSpace® 4400 system hardware on a tabletop
15 of 664.0 Hardware Installation4.5 Rack mounting the FreeSpace 4400 systemThe FreeSpace 4400 system requires three 1.75" (44 mm) rack space uni
16 of 664.0 Hardware Installation4.6 Installing accessoriesInstaller’s Note: Disconnect the FreeSpace 4400 system from the AC (mains) power before mak
Safety InformationiiPlease read this owner’s guidePlease take the time to follow the instructions in this owner’s guide carefully. It will help you se
17 of 664.0 Hardware InstallationAssembly:User interface schematic - AVM (Auto Volume/Mute)user interface*:*FreeSpace® 4400 System AVM 2-Zone User In
18 of 664.0 Hardware InstallationUser interface wiring: Installer’s Note: Use only standard ethernet (Cat 5) cable to connect the user interface to th
19 of 664.0 Hardware Installation4.7 System wiringInstaller’s Note: Disconnect the FreeSpace 4400 system from the AC (mains) power before making any i
20 of 664.0 Hardware Installation4.7.3 LINE 1/LINE 2 source inputAudio sources can be connected to the LINE 1 and LINE 2 inputs using one of the follo
21 of 664.0 Hardware Installation4.7.5 PAGE/MIC/LINE 4 source inputA microphone or an audio source can be connected to the PAGE/MIC/LINE 4 input using
22 of 664.0 Hardware Installation4.7.7 Amplifier ZONE OUTPUT outputsLoudspeaker systems in up to four zones can be connected to the ZONE OUTPUT amplif
23 of 664.0 Hardware Installation4.7.9 ZONE 4 LINE OUT outputThe ZONE 4 LINE OUT jack provides a line-level output that duplicates the program materia
24 of 665.0 Using FreeSpace® 4400 Installer™ Software5.1 Installing the softwareInsert the FreeSpace® 4400 Installer™ software CD into the CD tray of
25 of 665.0 Using FreeSpace® 4400 Installer™ Software3. Launch the FreeSpace 4400 Installer™ software.The FreeSpace 4400 Installer software splash scr
26 of 665.0 Using FreeSpace® 4400 Installer™ Software5.2.1 No hardware detectedIf after launching the FreeSpace 4400 Installer™ software a hard-ware d
iiiImportant Safety InformationCaution marks on the productThese CAUTION marks are located on the back of the product.The lightning flash with arrowhe
27 of 665.0 Using FreeSpace® 4400 Installer™ Software5.3 The FreeSpace 4400 Installer™ software user interfaceThe following describes the software use
28 of 665.0 Using FreeSpace® 4400 Installer™ SoftwareTool boxMode buttonsWindow sizing toolsSystem overview pane – After connecting your PC to a syste
29 of 665.0 Using FreeSpace® 4400 Installer™ Software5.4 Set Up Hardware modeUsing the Set Up Hardware mode, you can create new system configurations.
30 of 665.0 Using FreeSpace® 4400 Installer™ Software5.5 Set Up Schedule modeThe Set Up Schedule mode allows you to automate a system by creating up t
31 of 665.0 Using FreeSpace® 4400 Installer™ Software5.5.1 Setting the clockThe date and time of the hardware clock is initially set in Eastern Standa
32 of 665.0 Using FreeSpace® 4400 Installer™ SoftwareAdds a zone Source Change eventThis event allows you to change the source at a specified time on
33 of 665.0 Using FreeSpace® 4400 Installer™ Software5.6 Service Hardware modeThe Service Hardware mode provides a list of any system errors that have
34 of 666.0 FreeSpace® 4400 System Setup6.1 IntroductionThis section provides instructions on setting up an installed FreeSpace 4400 system. To set up
35 of 666.0 FreeSpace® 4400 System Setup6.3 System setup procedureThe first time you turn on a FreeSpace 4400 system it loads its factory (default) co
36 of 666.0 FreeSpace® 4400 System Setup2. Set the minimum output gain.This sets the desired minimum volume within a zone. Play a source that will be
IIIContents1.0 FreeSpace® 4400 Introduction . . . . . . . . . . . . . . . . . . . 21.1 The Bose® FreeSpace® 4400 Business Music System . . . . . .
37 of 666.0 FreeSpace® 4400 System SetupProgrammer’s Note: If you are using the FreeSpace 4400 system to drive loudspeakers that are not Bose® product
38 of 666.0 FreeSpace® 4400 System SetupInput gain setup sequence1. Set Opti-source® Control to Off. This allows you make the initial gain setting.2.
39 of 666.0 FreeSpace® 4400 System Setup6.3.4 Source assignIn the Source Assign control, you can choose which system sources will be available in each
40 of 666.0 FreeSpace® 4400 System SetupTo set up paging in a zoneIn order to use paging in a zone, first you must assign the PAGE source to the zone.
41 of 666.0 FreeSpace® 4400 System SetupPage setup with Opti-voice® control off1. Set Opti-voice to Off in the Page Setup control panel. This enables
42 of 666.0 FreeSpace® 4400 System SetupPaging operationWhen a page signal is triggered, the music signal is ramped down according to the ducking time
43 of 666.0 FreeSpace® 4400 System Setup6.3.8 Dynamic EQThe Dynamic EQ control panel provides an on/off control to enable/disable Dynamic Equalization
44 of 666.0 FreeSpace® 4400 System SetupIMPORTANT: Before you calibrate Auto Volume• Make sure that the system hardware installation is complete and t
45 of 666.0 FreeSpace® 4400 System Setup5. Click Continue. Your Auto Volume Tracking settings are con-firmed. If the tracking settings are not correct
46 of 666.0 FreeSpace® 4400 System Setup8. Click Continue to begin the source calibration process. The source calibration process takes about three mi
2 of 661.0 FreeSpace® 4400 Introduction1.1 The Bose® FreeSpace® 4400 Business Music SystemThe FreeSpace® 4400 system is an integrated four-channel di
47 of 666.0 FreeSpace® 4400 System SetupProgrammer’s Note: If this process fails, a dialog similar to the following will appear. Check the sensing mi
48 of 666.0 FreeSpace® 4400 System SetupWhen to repeat the Auto Volume calibrationYou will need to repeat the Auto Volume process if:• You reset a cal
49 of 667.0 User Interface Operation7.1 Enabling keypad operationUser interface keys for assigned sources are enabled only after flashing the hardware
50 of 667.0 User Interface OperationAVM 1-Zone User Interface Example AVM 2-Zone User Interface ExampleMUTE /AUTO VOLMUTE /AUTO VOLMUTE /AUTO VOLMUTE
51 of 667.0 User Interface Operation7.4 Page user interface operationThe Page user interface provides keys to select single paging zones, all paging z
52 of 668.0 FreeSpace® 4400 System Troubleshooting8.1 IntroductionThis section provides troubleshooting guidelines to use for solv-ing any problems yo
53 of 668.0 FreeSpace® 4400 System Troubleshooting8.2.3 Amplifier faultThe AMP OUTPUT LEDs work in pairs (1 and 2, 3 and 4) and indi-cate the operatin
54 of 668.0 FreeSpace® 4400 System Troubleshooting8.2.4 Input clippingIf clipping is occurring at the input of an amplifier channel, the source LED wi
55 of 668.0 FreeSpace® 4400 System Troubleshooting8.3 FreeSpace® 4400 system Error LogThe FreeSpace 4400 system Error Log is displayed when the FreeSp
56 of 668.0 FreeSpace® 4400 System Troubleshooting8.3.4 Amplifier alarmsEach amplifier section monitors its own operation and perfor-mance. If a fault
3 of 661.0 FreeSpace® 4400 Introduction1.3 FreeSpace 4400 Installer™ softwareFreeSpace® 4400 Installer™ software is included with every FreeSpace 440
57 of 668.0 FreeSpace® 4400 System TroubleshootingA number of fault conditions can be displayed in the Input Status section:DC Sense Fault: A power su
58 of 668.0 FreeSpace® 4400 System Troubleshooting8.4 Common problems8.4.1 Communications port errorWhen you receive the communications port error dia
59 of 668.0 FreeSpace® 4400 System Troubleshooting8.4.3 User interface keypads do not operate correctly• Check wiring of RJ-45 connectors.• Check for
60 of 668.0 FreeSpace® 4400 System Troubleshooting8.4.5 Auto Volume does not calibrateAuto Volume calibration may fail if the process cannot obtain an
61 of 668.0 FreeSpace® 4400 System TroubleshootingTo find the temporary file directory… For Windows 2000, or Windows XP:1. Right-click My Computer on
62 of 669.0 Restoring FreeSpace® 4400 Microcontroller CodeThe microcontroller code residing in the FreeSpace 4400 system hardware can be restored usin
63 of 669.0 Restoring FreeSpace® 4400 Microcontroller CodeThe firmware upgrade runs automatically and will notify you when it is complete.Once the upg
64 of 6610.0 Technical Specifications10.1 Power amplifierPower outputTotal shared power available for all channels: 400WMaximum power per channel: 400
65 of 6610.0 Technical SpecificationsSerial command tableCommand System Zone 1 Zone 2 Zone 3 Zone 4Off 0x84x000x030x000x000x020x000x010x000x8a0x840x00
66 of 66Bose® Product Sales ConditionsLimited Warranty PolicyandConditions of SaleBose CorporationThe Mountain Framingham, MA 01701What is covered:All
4 of 662.0 Designing with the FreeSpace® 4400 System2.1 IntroductionThis section describes the basic steps for designing a FreeSpace 4400 system and i
66©2007 Bose Corporation, The Mountain,Framingham, MA 01701-9168 USAAM301433 Rev.00
5 of 662.0 Designing with the FreeSpace® 4400 SystemThe following are examples of correct and incorrect sensing microphone placements:Installer’s Note
6 of 662.0 Designing with the FreeSpace® 4400 SystemWhen mounting sensing microphones, always maintain a dis-tance of 6 ft (1.8 m) minimum between the
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