Bose Companion 5 User Manual download pdf (Page 19)

CARE AND MAINTENANCE

ARE AND MAINTENANCE

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Customer service

For additional help in solving problems, contact Bose

Customer Service. Refer to the

address sheet included with the system.

Product specifications

Power rating USA/Canada..................120VAC~ 50/60 Hz 300W!

International...................220VAC-240VAC~ 50/60 Hz 300W!

Japan.............................100VAC~ 50/60 Hz 300W

Dimensions Satellite speaker............8.85"H x 5.79"W x 3.83"D !

(22.5 cm x 14.7 cm x 9.7 cm)

Acoustimass module.....8.58"H x 6.82"W x 16.74"D !

(21.8 cm x 17.3 cm x 42.5 cm)

Control pod ...................2.46"DIA x 1.12"H !

(6.3 cm x 2.9 cm)

Weight Satellite speaker............ 1.9 lb (0.85 kg)!

Acoustimass module..... 18.3 lb (8.3 kg)!

Control pod ................... 0.46 lb (0.21 kg)

Finish Acoustimass module..... Scratch-resistant, satin-finished vinyl!

Satellite speakers .......... Painted polymer finish

Computer system recommendation

• 1 GHz, minimum, Pentium processor or equivalent

• 256 MB RAM, minimum

• USB 2.0

• Microsoft Windows

XP or later, or Mac OS

X 10.4.6 or later

• A compatible 5.1 surroundsound decoder residing on your computer

I’m hearing clicks, pops,

and abnormal sounds on

my computer.

• This may be caused by connecting the speaker system to your computer through a USB

hub. Disconnect the Companion

5 system USB cable from the hub and plug it into a

USB jack on your computer.

Sound from speakers is

not loud enough.

• Increase the volume on your computer or other sound source.

System sounds “tinny,”

too much treble.

• Make sure right (R) and left (L) speakers are on the correct sides of your computer moni-

tor. Check the L and R markings on the speaker cord behind each speaker.

• Make sure Bass Compensation control on the Acoustimass

module is not turned fully

counterclockwise.

One satellite speaker

does not play or sounds

distorted.

• Check all connections between the satellite speakers, control pod, sound source and the

Acoustimass module. Make sure all plugs are fully inserted into the jacks on the module.

• Make sure the speaker cord plug on the speaker in question is fully inserted into its jack

on the Acoustimass module.

• To determine if the problem is in the sound source or the Acoustimass module, connect a

different sound source to the control pod. If the Companion 5 speaker system operates

properly, the problem is in the original sound source. If the problem remains, then the

problem is in the Acoustimass module.

• Check balance levels on your sound source.

Problem What to do

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Bose Companion 5 User Manual Page 19

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