Bose Cinemate Cinemate Digital Home Theater Speaker System Setup Guide download pdf (Page 32)

12 – English

CARE AND MAINTENANCE

Troubleshooting

Problem What to do

No sound • Make sure the CineMate

system is turned on and that the speaker array

power indicator is on (solid white).

• Make sure the CineMate system is not muted.

• Increase the volume.

• Verify the wireless connection between the speaker array and the

Acoustimass

module:

• Press the ADAPTiQ

button behind the sliding cover on the end of

the speaker array.

• The status indicator should glow orange for 10 seconds if the wire-

less connection is good.

• If the speaker array status indicator is blinking orange:

• Check that the Acoustimass module is plugged into a live AC wall

outlet and the status indicator is glowing orange.

• Perform the pairing procedure. See “Pairing the Acoustimass

module with the speaker array” on page 14.

• Try moving any possible sources of wireless interference, such as a

wireless computer network router, another wireless device, or a

microwave oven, further away from the CineMate system.

• Make sure all cable connections are correct and secure on the speaker

array, TV, and other connected sources. Refer to the “Product Overview”

in the setup guide.

• Check that the correct TV input is selected. See “Changing the source

control mode” on page 7.

• Check that the TV’s audio output is enabled. See your TV owner’s guide

for information.

• If the speaker array is connected to a TV output labelled VARIABLE

(VAR), make sure the TV’s internal speakers are turned off, the TV

volume is turned up, and the TV is not muted.

• Make sure there is an audio connection from your sources to both your

TV and the speaker array.

Sound but no

picture, or sound

and picture do not

match

• Make sure the TV is turned on.

• Make sure that the audio output on the TV is connected to the TV audio

input on the speaker array. Refer to “Putting the system together, Step 1”

in the setup guide.

• If you are using the AUX connections on the speaker array, make sure

that the audio outputs from your sources are connected to both your TV

and the AUX connectors on the speaker array. Refer to the “Product

overview” in the setup guide.

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Bose Cinemate Cinemate Digital Home Theater Speaker System Setup Guide Page 32

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