Bose VCS-10 User Manual download pdf (Page 14)

Reference

Troubleshooting

Customer service

To arrange for service, contact your authorized Bose

dealer, or

contact Bose directly.

Problem What to do

No sound • Check the volume control.

• Make sure the receiver (or amplifier) is plugged in and

turned on.

• Check all connections (see page 10).

• Make sure the receiver is not on Mute.

• Make sure headphones are not connected to the receiver.

Center or surround

speaker does not

work

• Make sure your receiver has amplified center and surround

channels.

• Be sure your receiver is set properly (see page 12 and

page 13).

• Check the audio source material to be sure it is encoded

for surround sound.

• Check the speaker connections. (see page 10).

• If your surround sound receiver is Pro-Logic, be sure an

RCA stereo cable connects the receiver to a stereo sound

source (TV, VCR, laserdisc, or DSS player).

• If the receiver is connected directly to a stereo television,

make sure that all other program sources (VCR, laserdisc,

or DSS player) are connected to the TV using RCA stereo

cable as well.

• If your surround sound receiver is Dolby Digital, be sure

the sound source (DSS, laserdisc, or DVD player) is con

nected directly to your receiver as described in your

receiver owner’s guide.

Center speaker

intermittently shuts

down

• Reduce the volume until that speaker returns to normal

play. Automatic electronic protection circuitry may have

engaged to prevent an overload.

• Check the power rating of your receiver (see “Compatibil-

ity” on page 15).

• Make sure your receiver is set for NORMAL surround

sound mode.

Sound is distorted • Check the speaker cord for damage.

• Reduce the output level from your TV or other components

connected to the receiver.

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Bose VCS-10 User Manual Page 14

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