Bose Acoustimass 10 V Technical Information download pdf (Page 12)

12 - English

Reference

Troubleshooting

If you have a problem with your Acoustimass

speaker system, turn off your sound source and try the following solutions. If you still have

a problem, contact your Bose

dealer to arrange for service. To contact Bose directly, refer to the contact sheet in the carton.

Problem What to do

System does not function at all • Make sure the receiver and powered Acoustimass module are plugged into an operating AC outlet and that the

receiver is turned on.

• Be sure to select an audio source on the receiver (Blu-ray or DVD player, CBL/SAT box, gaming system, etc.).

No sound • Increase the volume.

• Disconnect any headphones.

• Check the speaker connections at the bass module, reciever, and speakers.

• Make sure that both the powered Acoustimass module and the receiver are plugged in.

• For digital sound, be sure an HDMI, coaxial or optical cable connects the digital output of the audio source

with the digital input on your receiver.

• Be sure the audio source selected is correct. For example, select DVD audio on your receiver to hear the

DVD sound.

No surround sound

• Make sure the source material contains surround sound.

• If you are using the Dolby Pro-Logic mode on your receiver, make sure surround sound is turned on.

• Be sure the source material (Blu-ray

™

or DVD player, CBL/SAT box, gaming system, etc.) is Dolby Digital encoded.

• Be sure your receiver is processing a signal from a stereo TV, laserdisc, Blu-ray player or DVD player, or other

surround sound source.

• If you are using digital programming, verify that the settings are correct at the receiver.

No bass • Be sure the speaker connections from the receiver to the ampliﬁer are in the correct phase, red-collared wire to red

connector (+ to + and – to –).

• Verify that the speaker size in the reciever is set to large.

Not enough or too much bass • Move your Acoustimass module closer to a wall or corner to increase bass. Move it farther from a wall or corner to

decrease bass.

• Adjust the LFE level or Room Compensation control.

Sound is distorted

• Make sure speaker wire is not damaged.

• Reduce the volume of external components connected to the receiver.

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Bose Acoustimass 10 V Technical Information Page 12