Bose ControlSpace ESP-88 User Manual Page 9

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Bose
®
ControlSpace
ESP-88 Quick Start Guide
Troubleshooting
Symptom What to do
1
When launching ControlSpace Designer
software, I receive the following error:
“The application has failed to initialize
properly. Click OK to terminate the
application.”
You may not have Microsoft
®
.NET
1.1 installed, please install Microsoft
.NET 1.1 (see page 4).
2
When launching ControlSpace Designer
software, I receive the following error:
“C:\Windows\Microsoft.Net\Framework\v1
.1.4332\mscorwks.dll could not be
loaded”.
You do not have the right version of
Microsoft .NET installed. Please install
Microsoft .NET 1.1 (see page 4).
*Note – you can use Microsoft .NET
v2.0 and v1.1, or just v1.1, but your
ControlSpace system will not work
with just v2.0.
3
LEDs on front panel of ESP-88 are not lit. Check that the power cable is plugged
in properly and that the power switch
on the back of the ESP-88 is on.
4
The Ethernet LED on the ESP-88 is off. If connected directly to the ESP-88,
verify that the ESP LAN port is
connected to a PC with a crossover
cable.
Verify that the Ethernet LAN
connection on the PC is enabled. If it
is not enabled, the Link LED on the
PC will probably be off.
5
The Ethernet LED is on but I cannot
communicate with the ESP-88.
Verify that the LAN settings on the
Ethernet device you are using on the
PC are set correctly:
- Internet Protocol (TCP/IP) is
installed as a protocol on this device
- IP address is set to 192.168.0.88
- Subnet mask is set to 255.255.255.0
Verify that there is not another LAN
connection enabled.
6
Hardware is connected properly, and
there is activity on the network, but a scan
returns “[Error 1]There is no ESP-88 in
this network.”
Disable the firewall when using
ControlSpace Designer software.
7
The activity lights on my Ethernet hub are
not illuminated.
Make sure that the Ethernet hub is
plugged in and powered on.
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