Bose Wave Radio III User Manual download pdf (Page 19)

English – 19

MAINTAINING YOUR WAVE

RADIO III

Troubleshooting

Customer service

If you lose your remote, additional remotes are available

from Bose

Customer Service. For additional help in

solving problems, contact Bose Customer Service. See

the phone numbers listed inside the back cover.

Cleaning

Use only a soft dry cloth to clean the enclosure of your

Wave

radio III. If necessary, you may use a soft-

bristled attachment to gently vacuum the front of the

enclosure. Do not use any liquid cleaning solutions,

solvents, chemicals, alcohol, ammonia, or abrasives.

CAUTION: Do not allow liquids to spill into any openings

in the enclosure. If liquids get into the unit, unplug the

product immediately. Call Bose

Customer Support as

soon as possible to arrange for service. See the list of

phone numbers inside the back cover.

Problem What to do

System does not function • Make sure the power cord is fully plugged into an operating electrical outlet.

• Unplug the power cord from the AC wall outlet for 10 seconds and then reconnect it; this will

reset the system.

• Tap the touch pad on the top of the system to see if the system turns on (page 9).

No sound • Turn the volume up.

• Press

Mute.

• Press AUX to listen to an external source connected to the AUX IN input.

• Make sure the external source is turned on and the volume on the external source is turned up.

• Disconnect headphones from the system (connecting headphones mutes the speakers).

Poor sound quality • If listening to an AM or FM source, try turning the Talk Radio mode on or off (page 10).

• If listening to an AUX source, make sure you are using a stereo cable and that it is fully

inserted.

Remote control is inconsis-

tent or does not work

• Operate the remote control closer to the unit.

• Check that the remote control battery is installed with positive (+) polarity facing up.

• Replace the remote control battery.

• Check for interference from fluorescent room lighting, sunlight, or dust or dirt on lens.

• Try the unit in a different location.

AM reception is weak • Adjust the internal antenna by rotating the unit slightly one way and then the other.

• Move the unit farther from a TV, refrigerator, halogen lamps, dimmer switches, or other elec-

tronic equipment that generates electrical noise.

• If neither suggestion works, you may be in an area of weak AM signal coverage.

FM reception is weak • Extend the power cord as much as possible. The power cord acts as an FM antenna. See

“Connecting to power” on page 6.

• Try an external antenna. Call Bose

Customer Service to order an external FM antenna.

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Bose Wave Radio III User Manual Page 19

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