16
Warranty
Bose
®
Product Sales Conditions
Limited Warranty Policy and Conditions of Sale
Bose Corporation
The Mountain, Framingham, MA 01701
What is covered:
All parts defective in material and workmanship. This limited warranty for the Bose
®
ControlSpace
®
CC-16 Zone Controller
covers the functionality of the system for its normal, intended use as specified in the Owner’s Guide and does not cover a
malfunction that has resulted from improper or unreasonable use or maintenance, accident, excess moisture, improper
packing, lightning, power surges, or unauthorized tampering, alteration or modification while not under the control of Bose.
Bose systems are not designed to be used in every environment, so please review your Owner’s Guide. WHERE
PERMITTED, THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WRITTEN WARRANTY,
WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
For how long:
In countries where the duration of the warranty is not determined by statute, the Bose Limited Warranty lasts five years from
the purchase date. For countries where minimum warranty terms are determined by statute, the warranty term is the longer
of the statutory period or the term listed above.
What we will do:
We will repair or replace any defective parts within a reasonable period of time and free of charge.
How you can obtain warranty service:
1. You can ship the system to either a Bose Service Agency or to Bose directly with a proof of purchase from an authorized
dealer.Please:
A. Properly and carefully pack the product for shipping. If you need a carton for shipping, contact Bose for a new
carton.
B. Label and ship the product to the appropriate Bose location.
C. Please contact Bose to get a return reference number. Place this number prominently on the outside of the carton.
2. You can return the system with proof of purchase from an authorized dealer to a Bose Service Agency or directly to
Bose. Proof of purchase is not required where it is excluded by statute.
(221 pages)
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