Bose ControlSpace Installation Guide download pdf (Page 11)

• Ensure that power supply is wired correctly and plugged in.

• Verify that the supply is DC and provides at least 300mA at 15V.

• If supplying power over the Ethernet, check that jumpers behind the

back panel are in the correct position.

• Press a button to see if backlight comes on. (The backlight turns off

after a period of inactivity.)

• Check that the Selector or Gain/Selector parameters have been

programmed using the Designer software. Refer to the Designer

software user’s guide for more information.

• Check that the control has been linked (in the Designer software)

to signal processing blocks in the ESP-88.

• Ensure that the CC-64 address matches the address of the device

you programmed in Designer.

• Check that the new design was downloaded to the hardware from

the Designer software.

• Check that the device is connected to an ESP-88 (directly, with

crossover cable or via a hub with straight-through cable).

• Check that the Link LED is on. (The Link LED will be on if connected

to another Ethernet device and using the correct cable.)

• The CC-64 may not be programmed. Use the Designer software to

“map” a signal-processing object to a Gain/Selector control.

• The ESP-88 may not be powered or connected to the same

Ethernet hub.

• Check that the system is not muted.

• Check that other components (sources and amps) are not muted,

and are wired correctly.

• Verify that an ESP-88 has been added to your design.

• Verify that the ESP-88 “finds” the CC-64 (look for the CC-64 in the

Properties window and be sure it corresponds with the address

you set on the CC-64.

Troubleshooting

No power

Screen is blank

No response when

Selector or Gain/

Selector control knobs

are adjusted

LEDs do not change

when knob is turned

Cannot “find” the

device in Creator

Power on, but no

sound

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Bose ControlSpace Installation Guide Page 11

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