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Maintenance and Care
Troubleshooting
Problem What to do
Speaker will not turn on
(AC power)
• Make sure your system is connected to a working AC (mains) outlet.
• Make sure you are using the Bose power supply that shipped with your speaker, or a Bose accessory
charger designed for the Soundlink
®
mini speaker.
• Make sure you are using the Bose power supply that shipped with your speaker, or a Bose accessory
charger designed for the Soundlink
®
mini speaker.
Speaker will not turn on
(battery power)
• Battery may be in protection mode or discharged. Connect to working AC outlet to restore the battery to
operational mode.
Paired Bluetooth device will not
connect to the speaker
• If your device requires a passcode, make sure the one you entered is correct.
• Make sure Bluetooth functionality is turned on or enabled on your source device.
• Your Bluetooth device may be out of range—try moving it closer to the speaker.
• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality.
• Reset the speaker. Press the Mute button for ten seconds, until the indicators briey ash. Your Bluetooth
device is disconnected and the SoundLink
®
Mini speaker turns off. Press the Power button to turn the
speaker back on, and reconnect.
• Clear the speaker memory (see “Clearing memory” on page 15). Pair the Bluetooth device and the
speaker again.
• Turn the power off and back on, and reconnect.
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