Bose Soundlink AM323699 Technical Information download pdf (Page 16)

16 - English

Maintenance and Care

Troubleshooting

Problem What to do

Speaker will

not turn on

If using AC power, ensure:

• Your system is connected to a working AC (mains) outlet.

• You are using the Bose

AC power supply shipped with your speaker or a Bose

accessory charger designed for the speaker.

If using battery power, the battery may be in protection mode or discharged. Connect

to a working AC outlet to restore the battery to operational mode and charge the

battery.

Cannot pair

the speaker

with my

Bluetooth

device

• Ensure your speaker is discoverable (Bluetooth status indicator blinks blue).

See “Pairing and connecting a device to the speaker” on page 9.

• Ensure Bluetooth is enabled on your device.

• Ensure you have selected “Bose SLIII” in the Bluetooth device list on your device

and the connection has been conrmed by your device.

• Your Bluetooth device may be out of range. Try moving it closer to the speaker.

• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth

functionality.

• Ensure your device supports the A2DP (stereo Bluetooth) prole.

• When pairing and connecting to a PC or Mac computer, ensure you have selected

the SoundLink

Bluetooth

speaker III as the audio output device within the audio

settings menu of the computer. You may need to play an audio track to nalize the

connection (see the computer manufacturer for detailed instructions).

• Refer to the owner’s guide, help system, or technical support for your Bluetooth

device to learn how it pairs with other Bluetooth devices.

• Turn the speaker off and back on, and pair and connect your device.

See “First-time setup” on page 9 and “Adding another device” on page <?>.

• Reset the speaker. Press and hold Mute on the speaker for ten seconds until all

status indicators briey illuminate and the speaker turns off. Turn the speaker on

again, and pair your device.

• Check for updated software for your Bluetooth device, or go to owners.Bose.com

for updates to the SoundLink

Bluetooth

speaker III.

Paired

Bluetooth

device will not

connect to

the speaker

• Ensure your speaker is discoverable (Bluetooth status indicator blinks blue).

See “Pairing and connecting a device to the speaker” on page 9.

• Ensure Bluetooth is enabled on your device.

• Your device may be out of range. Try moving it closer to the speaker.

• Turn your device off and back on, and connect it to the speaker.

See “Reconnecting a device” on page <OV>.

• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth

functionality.

• Reset the speaker. Press and hold Mute on the speaker for ten seconds until all

status indicators briey illuminate and the speaker turns off. Turn the speaker on

again, and connect your device.

• Clear the speaker memory. Pair and connect the device to the speaker again.

See “Speaker memory” on page 10 and “First-time setup” on page 9.

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Bose Soundlink AM323699 Technical Information Page 16

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