Bose SoundTrue in-ear Manual Page 9

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  • TROUBLESHOOTING
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Using the headphones
English - 9
Troubleshooting
If you experience any trouble using your headphones, try the following
troubleshooting instructions.
Problem What to do
No audio/intermittent Make sure the headphone cable is securely
connected to the 3.5 mm headphone
connector on the device.
Try another audio device.
Excessive bass Turn off any audio enhancement features on
the audio source.
Ear tips falling off Securely attach the ear tips to the earpiece
and nozzle hook.
Lost ear tip Contact Bose
®
for replacement tips.
Sound is muffled from earpiece Clear any debris or wax build-up from the
ear tips and headphones’ nozzles.
Make sure the headphone cable is securely
connected to the 3.5 mm headphone
connector on the device.
Try another audio device.
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