Bose Mobile on-ear User Manual download pdf (Page 8)

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REFERENCE

Replacement parts and

accessories

Accessories or replacement parts can be ordered

through Bose Customer Service.

See the contact information for your area included

in this guide.

Troubleshooting

If you experience any trouble using your headset, try the following troubleshooting instructions. If you

still need help, call for assistance. See the contact information on the inside back cover.

Problem What to do

No audio

FROM MOBILE PHONE

Make sure you are using the correct mobile phone adapter, if required. See

included compatibility chart.

Make sure that the headset plug is securely connected to the headphone/

headset jack (not the line out jack).

FROM AUDIO DEVICE

Make sure that the headset cord is securely connected to the headset and to the

headset jack (not the line out jack) of the audio device.

Intermittent audio Make sure that the headset plug is securely connected to the headphone/

headset jack (not the line out jack).

Excessive bass Turn off any audio enhancement features on the audio source.

Low volume/poor

audio

Turn off any “sound checker” or other audio signal altering features on the audio

source.

• Carrying case

• Headset cord with inline microphone

• Mobile phone adapters

• Replacement Ear Cushion Kit

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Bose Mobile on-ear User Manual Page 8