Bose COMPANION 2 Specifications download pdf (Page 11)

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TROUBLESHOOTING

Problem What you can do

No sound

• Make sure the speakers are turned on and the volume is turned

up. Use the knob on the front of the RIGHT speaker to adjust the

volume level as needed.

•

Make sure

the sound source is plugged in and turned on,

it is not on mute, and

the volume is turned up.

•

Make

sure headphones are not plugged into the RIGHT

speaker.

• Be sure the power pack is

securely plugged into the

RIGHT

speaker and into the AC (mains) outlet.

No sound from

one speaker

•

Make sure the speakers are connected properly and all plugs are

inserted firmly.

•

Check the sound source. If it is mono

(has one channel only),

you need a mono-to-stereo adapter to send the sound

to both

speakers. To request an adapter, contact Bose

Customer Service.

Refer to the address sheet included in the carton.

Sound is distorted

or you hear static

• Decrease the volume of the sound source affected, and

increase the volume on the speakers.

• When using any other wireless source (computer or cell phone)

move the speakers farther from that source.

Background noise

when no source

is playing

• Decrease the volume level on your speakers and increase the

level on each sound source to your preferred volume.

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Bose COMPANION 2 Specifications Page 11

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