Bose RC-38S User Manual download pdf (Page 20)

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Troubleshooting

Problem What to do

No sound • Make sure the house code setting of the RC-38S

remote control matches the house code setting

of the primary remote.

• Make sure the remote room code setting is

correct.

• If used in a room where a Bose

amplifier is

located make sure:

• the remote and amplifier room codes match.

• the indicator on the amplifier is lit to show it is

working.

Intermittent response

from the LIFESTYLE

system to RC-38S

remote commands

• Check the batteries to see if they need changing.

• Move the remote to see if the problem is simply

caused by “dead spots” in the building.

• If the above actions do not solve the problem,

you may need to obtain a remote control antenna

extender cable.

• To request one from Bose, refer to the address

list provided with your system.

Your system turns

on or off

unexpectedly, or other

tuning changes occur

when no buttons on

the RC-38S remote

have been pressed

• Check to see if someone in the main room is

using the primary remote control.

• If not, you may be experiencing a control

conflict with another LIFESTYLE

system near

your home. Changing the house codes in the

primary and in the RC-38S remotes should

solve this problem.

• Refer to your system Operation Guide for details

on when and how to change the house code and

get your system to respond to the new code.

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Bose RC-38S User Manual Page 20

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