Bose Acoustic Wave II CD Changer Technical Information Page 16

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Maintaining Your System
Troubleshooting
Customer Service
For additional help in solving problems, contact Bose
®
customer service. Refer to the address
list on the inside back cover of this guide.
Problem What to do
No system operation
•Make sure the power cord for the Acoustic Wave
®
multi-disc changer is completely
plugged in both at the changer jack and at the wall outlet.
No sound or
sound is muffled
If the Acoustic Wave
®
multi-disc changer or a component connected to it is playing, make
sure that AUX is displayed as the selection on the Acoustic Wave
®
music system display.
If the sound source is an auxiliary component connected to the multi-disc changer,
make sure that component is plugged in and turned on.
•Make sure that both the Acoustic Wave
®
multi-disc changer and the Acoustic Wave
®
music system are plugged into functioning power outlets, and are turned on.
Check the connection of the Acoustic Wave
®
music system to the changer. Make sure the
two RCA connectors are firmly inserted, red to red, and white to white, into the AUX IN
jacks on the Acoustic Wave
®
music system. Refer to “Connecting the multi-disc changer
to your Acoustic Wave
®
music system” on page 6.
If the sound source is an auxiliary component connected to the multi-disc changer,
make sure the connections are fully and firmly inserted into jacks on both the changer
and on the component.
•Make sure nothing is blocking or preventing the IR signals emitted by the multi-disc
changer from reaching the receiver on the front of the Acoustic Wave
®
music system.
Refer to “Seating your Acoustic Wave
®
music system on the multi-disc changer” on
page 5.
CD skips Does the unit get bumped in its current location? If so, move it to a more protected
location.
Check the CD for smudges or dirt. Wipe the CD (NOT in a circular pattern, but straight out
from the center) to it clean off.
CD does not play Make sure you have selected the changer or the CD player.
If you have selected the changer, make sure AUX is the selection shown on the Acoustic
Wave
®
music system display. If it is not, press the AUX button on the music system
console.
•Make sure there is a CD is in the selected changer slot or in the CD player on the Acoustic
Wave
®
music system.
•Make sure CD is selected on the display of the Acoustic Wave
®
music system.
A CD is playing, but none
of the multi-disc changer
LEDs is lit
Check to see if the CD player in the Acoustic Wave
®
music system is on and playing,
instead of the changer.
AWMDC_OG.book Page 16 Monday, May 5, 2003 11:03 AM
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