Bose SoundTouch SA-4 Technical Information download pdf (Page 24)

24 - English

Adding a Wi-Fi

network

If your network information has changed, or to connect your system to another

network, you must add the new network information in the app and then connect

the system.

1. Launch the SoundTouch

™

app.

2. Click EXPLORE > SETTINGS > Systems.

3. Select the system.

4. Click CONNECT TO A WI-FI NETWORK.

5. Follow the instructions on your computer.

Troubleshooting

For more troubleshooting information, refer to the Help system in the

SoundTouch

™

app.

Problem What to do

Cannot complete

network setup

• Make sure the SoundTouch

™

wireless adapter is plugged into the

BoseLink INPUT connector and the SA-4 ampliﬁer is connected

to AC (mains) power.

• Ensure network name and password are correct.

• Ensure network service is available and system and computer are

on the same network.

• Move system closer to wireless router or network access point.

• Stop other audio or video streaming applications.

• Close app, disconnect all cables, and restart setup process.

Cannot connect to

network

• If your network has changed or to connect your system to another

network, see “Adding a Wi-Fi® network” on page 24.

• Try connecting to the network using an Ethernet cable.

Intermittent or

no audio from

SoundTouch™

• Make sure the SoundTouch

™

wireless adapter is plugged into the

BoseLink INPUT connector.

• Move the SoundTouch

™

wireless adapter away from possible

interference such as microwaves, cordless phones, metal cabinets,

or other metal objects, etc.

• Stop other audio or video streaming applications.

• Ensure system is powered and connected to the same network as

the computer.

• Move system or audio source closer to wireless router or network

access point.

• Ensure system volume is not muted or too low.

• Unplug the power cord; reconnect after one minute.

Cannot hear an

AirPlay device

• Ensure system and AirPlay device are connected to the same

network.

• Ensure AirPlay device is playing; increase its volume.

• Ensure system is selected in the AirPlay menu of the device.

• Move AirPlay device away from possible interference and closer to

the wireless router or network access point.

Note: Proximity of the AirPlay device to the system is not important,

only to the wireless router or network access point.

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Bose SoundTouch SA-4 Technical Information Page 24

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